Refund policy

Thank you for shopping with Meowria.store. We are committed to providing quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.

  1. RETURN ELIGIBILITY

Customers may request a return within thirty (30) calendar days from the date of delivery.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be returned in its original packaging whenever possible.
• Include all accessories, manuals, and components originally received.
• Be accompanied by proof of purchase.

Items returned without prior authorization may not be accepted.

  1. NON-RETURNABLE ITEMS

The following items cannot be returned:

• Gift cards.
• Downloadable digital products.
• Personalized or custom-made items.
• Clearance or final sale products.
• Products showing signs of misuse, alteration, or damage caused by the customer.

  1. DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged, defective, or incorrect product, please contact us within seven (7) days of delivery.

Please include:

• Order number.
• Description of the issue.
• Photographs clearly showing the problem.

We will evaluate the issue and provide a replacement, refund, or other appropriate resolution.

  1. RETURN PROCESS

To initiate a return, contact our support team at:

Email: support@meowria.store

Please include your order number and reason for return.

If approved, return instructions will be provided.

Customers are responsible for return shipping costs unless the item was defective, damaged, or shipped incorrectly.

  1. REFUNDS

Once the returned item is received and inspected, we will notify you regarding the approval status of your refund.

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your payment provider and financial institution.

  1. LATE OR MISSING REFUNDS

If you have not received your refund:

• Check your bank account again.
• Contact your credit card company.
• Contact your bank.

If you have completed these steps and still have not received your refund, please contact us.

  1. EXCHANGES

We replace items only if they are defective, damaged, or incorrectly delivered.

  1. CONTACT INFORMATION

Meowria.store

Address:
208-33088 Mill Lake Rd
Abbotsford, BC V2S 2A3
Canada

Phone:
+1 778 347-4645

Email:
support@meowria.store